Last updated: November 14, 2026
Contractor Team builds custom teams of AI agents that handle office work for contractors, renovators, electricians, HVAC companies and builders. We want you to know exactly how that works.
What our AI agents do
- gather details and photos from new leads and draft ballpark quotes for approval;
- chase subcontractor bids and organise them side by side;
- turn voice notes into draft change orders;
- sort receipts and bills to the right job for a bookkeeper to check;
- file documents by job and send subcontractors the right plan or permit when they ask;
- send client progress updates and subcontractor reminders;
- sort email, draft routine replies, and ask happy customers for reviews;
- research competitors and draft marketing for approval.
MasterMind: what the agents know
Each client’s agents work from MasterMind, a private memory of that business built from the tools the client connects. Each agent can only see the information its job needs. For example, the bookkeeping agent can see the books; the marketing agents cannot.
Our AI agents tell you they are AI
Our AI agents do not announce that they are AI at the start of every call or message. Whenever someone asks whether they are talking to a person or an AI, the agent says plainly that it is the business’s AI assistant and offers to have a person follow up. Our agents never claim to be a person and never deny being an AI.
People stay in charge
- Anything sent to a client, and anything that affects billing, goes to the business owner for approval first, normally on WhatsApp.
- Every client has a build team from Contractor Team that sets up, updates and changes their agents.
- Agents pass conversations to a person when a customer asks for one, is upset, has a large or unusual job, or asks something the agent cannot answer.
- Agents only give prices the business has approved. They do not give repair advice or diagnose problems.
Safety
If a caller or customer describes a gas smell, a carbon monoxide alarm, sparks or burning, or water near electrical equipment, the agent tells them to leave the area and call 911 or their utility, then alerts the business’s on-call contact. Our agents are not an emergency service.
AI can make mistakes
AI agents can misunderstand a request or give an incomplete answer. That is why people approve important work and review conversations. If you think an agent got something wrong, contact the business you were dealing with, or email us at [email protected].
Your information
Client data is never sold and never used to train public AI models. Our Privacy Policy explains how information is used, stored and protected.