Last updated: November 14, 2026
These terms apply to text messages (SMS), WhatsApp messages and emails sent by Contractor Team, and by AI agents, build team members and live assistants on behalf of businesses that use our services.
Messages from Contractor Team
- We only send marketing texts and emails to people who have agreed to receive them, for example by ticking the consent box on our forms. That box is never ticked for you.
- You may receive messages about your enquiry, a demo booking, your account, onboarding, our services and offers.
- Clients receive approval requests and updates from their AI agents on WhatsApp.
- Message frequency varies, usually no more than a few marketing messages a week.
Messages sent for our clients
If you contact a business that uses our services, or work with one as a customer or subcontractor, its AI agent or assistant may text, WhatsApp or email you about your enquiry, booking, quote, job, schedule or invoice. That business is responsible for having your consent where the law requires it.
How to stop messages
- Reply STOP to any text message to stop receiving texts from that number. You will get one confirmation and no further texts.
- Click unsubscribe in any email, or reply asking us to stop.
- On WhatsApp, reply STOP or block the number.
- We act on every request within 10 business days, and usually right away.
Help
Reply HELP to any text, or email [email protected].
Costs
Message and data rates may apply, depending on your mobile plan. We do not charge you for messages we send.
Your information
We do not sell your phone number or email address. Our Privacy Policy explains how we handle your information.
Contact
Contractor Team · [email protected]