A back office that runs itself.
BackOffice is one place for every lead, job, booking and payment. Your agents keep it up to date, so you never have to.
- Included with every plan
- Run by your agents
- Nothing new to learn
New lead2
Quoted2
Site visit1
Job won2
Example pipeline. Your agents move each job along as it happens.
Your business lives in your phone, your truck and your head.
Leads in text messages. Quotes in email. Receipts in the cup holder. The schedule on a whiteboard. Nothing is lost, but nothing is in one place either.
"I drove 45 minutes across town for a homeowner with a $5,000 budget for a $50,000 kitchen."
"It's 9 pm and the homeowner is texting to ask what time the plumbers show up tomorrow."
"I run the business by checking my bank balance. I don't know a job lost money until months after it's done."
Most contractors have tried software for this. It only works if someone keeps it up to date. In BackOffice, that someone is your agent team.
Everything a contracting office needs, already running.
Your build team sets it up for your trade. Your agents do the data entry.
Lead pipeline
Every lead, from first message to signed job, in one view. You always know what is waiting on a quote and what is waiting on you.
QuickQuote · BidChaseProject board
Every job in progress: the phase it is in, what happens next and when it is due. One look tells you what is on track and what is not.
JobTrackContacts
Clients, subs and suppliers in one list, with the history of every call, text and email attached.
ClearInboxCalendar
Site visits and calls get booked without phone tag, and only when the lead is a fit.
QuickQuote · ProjectPulsePayments
Send invoices and take deposits and payments online, tied to the right job.
ChangeCatch · SnapLedgerMarketing
Emails, texts and campaigns to past clients and new leads, drafted for your approval.
ContentCrewWhere does every job stand?
JobTrack asks your subs for status and keeps the board current, so you can see each job's phase, next step and due date without making a single call.
Example project board
Memory, team and office.
MasterMind
Remembers your business: your prices, past jobs, clients and documents.
Your agents
Do the work: quotes, change orders, receipts, updates, email and reviews.
BackOffice
Keeps the work in one place: every lead, job, booking and payment.
You still approve on WhatsApp. BackOffice is there when you want the full picture.
Start my teamBackOffice questions, answered plainly
Is BackOffice included?
Yes. BackOffice is included with every Contractor Team plan.
Do I have to learn BackOffice?
No. Your agents keep it up to date and you approve work on WhatsApp. BackOffice is there when you want to see every lead, job, booking and payment in one place, on your phone or your computer.
Who sets it up?
Your build team. They set BackOffice up for your trade, connect it to your agents and make changes as your business changes.
I already use other software. Do I have to switch?
Tell us what you use. MasterMind connects to the tools you already have, and your build team will recommend what to keep and what BackOffice can take over.
Can my office staff use it too?
Yes. Your build team can add logins for the people on your team who need them.
Where is BackOffice data kept?
MasterMind, your company memory, is stored on private servers in Canada. BackOffice runs on a platform operated by one of our service providers, which may process some data outside Canada, as our Privacy Policy explains.
Let your agents run the office.
Tell us about your business and we'll show you what your BackOffice and agent team would look like.